Thank you for choosing our services. We understand that shipping and delivery are important aspects of your overall experience, and we strive to provide you with a reliable and efficient service. In this section, we will provide you with all the necessary information regarding the shipping and delivery of your packages.
Dispatch and Shipment
Once your payment is received, we will dispatch your package within 1-2 business days. Please note that this timeframe excludes public holidays and Sundays. The exact timing of the shipment depends on the nature of the items you have ordered.
We work with reputed national couriers that offer tracking services. Regardless of the shipment choice you make, we will provide you with a link to track your package online. This way, you can stay updated on the whereabouts of your package throughout the delivery process.
Shipping Fees
Our shipping fees include handling and packing fees, as well as postage costs. The handling fees are fixed, while the transport fees vary based on the total weight of your shipment. To optimize your shipping costs, we recommend grouping your items into one order. Please note that separate orders placed at different times will incur shipping fees for each individual order.
Package Protection
We understand the importance of ensuring that your items arrive in perfect condition. That’s why we take special care to protect fragile objects during the packaging process. Our boxes are amply sized to provide ample space for your items and offer additional protection during transit.
Delivery Schedule
Our courier partners will deliver your shipment during working days, from Monday to Saturday, between 9am and 7pm. Please note that delivery is not available on public holidays and Sundays. While we strive to meet the estimated delivery times, please understand that certain factors beyond our control may impact the delivery schedule. These factors include unexpected travel delays from our courier partners and transporters, as well as weather conditions and strikes.
Package Tracking
As soon as your package is shipped, we will send you an email containing your package tracking information. This will allow you to easily monitor the progress of your shipment and stay informed about its estimated delivery date.
We hope that this information provides you with a clear understanding of our shipping and delivery process. Should you have any further questions or concerns, please do not hesitate to contact our customer support team. We are here to assist you and ensure that your packages are delivered to you in a timely and secure manner.