At SportXP, we strive to provide our customers with a seamless and hassle-free shopping experience. To ensure your convenience, we offer a range of secure and reliable payment options. With our transparent pricing policy, you can trust that there are no hidden charges. You will only pay the amount that you see in your order summary at the time of checkout.
Payment Options
We support the following payment options:
- Credit Card
- Debit Card
- Net Banking
Whether you prefer to use your credit card, debit card, or net banking, you can choose the payment method that suits you best. Our website uses advanced encryption technology to ensure the security of your payment information, giving you peace of mind while making your purchase.
Unauthorized Charges
If you notice any charges on your credit or debit card for purchases that you have not made, we recommend checking with your family members or business colleagues who may be authorized to make purchases on your behalf. It’s possible that someone you know has made the purchase using your card.
If, after checking with your authorized contacts, you still do not recognize the charge, please report the unauthorized purchase to us within 30 days of the transaction. Our dedicated team will investigate the matter promptly to resolve any issues.
Payment Failure
In the rare event of a payment failure, we understand the frustration it can cause. If you encounter a payment failure, we recommend retrying the payment process while ensuring that the information provided to the payment gateway is accurate. Double-check your account details, billing address, and password (for net banking) to ensure accuracy.
It is also worth checking your internet connection to ensure that it has not been disrupted during the payment process. A stable internet connection is essential for a successful transaction.
If your account has been debited after a payment failure, please be assured that the amount will be rolled back to your account within 7 business days. We understand the importance of your money and strive to resolve any payment issues promptly.
Should you have any further questions or concerns regarding our payment options or any other aspect of our website, please do not hesitate to contact our customer support team. We are here to assist you and ensure that your shopping experience is smooth and enjoyable.